Terms & Conditions

These terms cover what we provide, what you agree to, and what happens if something goes wrong.

What we provide

A subscription giving one account the right to stream the channels and on-demand content listed on the channel list page, up to the screen limit for your plan.

Access is personal to you. Accounts are for one household and must not be resold or shared publicly.

We may add or remove channels during your term. Removing a channel does not entitle you to a refund for that channel alone.

Your obligations

Keep your login details to yourself. Account sharing beyond your screen limit is the most common cause of a suspended account.

Pay on time. A subscription renews automatically at the end of the billing period unless you cancel beforehand.

Do not attempt to resell, re-stream or redistribute the service. Doing so ends the agreement immediately.

Billing and renewal

Monthly plans renew until cancelled and can be stopped from your account at any time.

Annual plans renew at the renewal date. The renewal price is shown on the package page before you subscribe.

Failed payments are retried over seven days. Service pauses rather than being deleted immediately.

Refunds

You have 24 hours from activation to request a full refund on any plan. See the refund policy page for the process.

After 24 hours we cannot offer a money-back guarantee, but we will fix technical faults at any point during your subscription.

Liability

We provide the service as-is. We are not liable for indirect losses such as missed events caused by third-party broadcast schedules.

Nothing in these terms limits your statutory rights as a consumer.

Changes

We may amend these terms. Material changes are emailed to account holders at least 30 days in advance.

Continuing to use the service after a change takes effect means you accept the new terms.

Last updated: 12 September 2026

Plain language

What this means for you

We keep this page deliberately short, because a policy nobody reads protects nobody. The summary below is the same content as the clauses above, written for a person rather than a lawyer. Where the two ever disagree, the clauses above are the binding version and this section is the explanation of them.

Nothing here is hidden in a schedule further down the page. What we collect, why we collect it and how long we hold it are all in the first section, and the same applies to every other topic on this page. If something is not written down here, we do not do it.

The practical version is that you can cancel from your account area, ask for your data back or have it deleted, and reach a human on any of the addresses listed on the contact page. None of those requests require you to close your account first or explain why you are asking.

If you have read this and still think something is unclear, write to us before you subscribe rather than after. Resolving an ambiguity on day one is much easier than resolving it once a subscription is already running.